Frequently Asked Questions
Yes. All of Maid Bright employees are authorized to work in the U.S. All of our employees must fill-out an I-9 form (employment eligibility verification form and provide necessary proof of work, before starting work.
We appreciate full payment on the day of the cleaning. Please leave your check payment on your kitchen table or kitchen countertop for the team to pick-up. You can also set-up a credit card arrangement. We require a credit card (Visa, Master or American Express) on file as a back-up. We will charge your credit card if we do not receive your payment on the same day of your cleaning.
Maid Bright’s service can be provided on a weekly, every two weeks, or monthly, depending on your cleaning needs. Maid Bright also offer cleanings for special occasions, as well as move-in, move-out cleaning services.
Our team members do not expect tips, however, the teams do appreciate them and are allowed to receive them if you would like to leave them a tip as recognition for exceptional work. You can leave a tip in an envelop or you can ask us to add it on your charge.
We do our best to handle your things with the most care, however, sometimes accidents cannot be prevented. Should damage or breakage occur while we are cleaning your home, we will make every effort to repair the item or replace the item should repair not be possible. Insurance claims will be filed when appropriate.
We clean interior windows only.
Here at Maid Bright our goal is to provide a consistent, quality cleaning services to all of our customers during each visit. We customize our house cleaning services to fit your home’s unique needs and budget. To provide this level of exceptional service to all our valued customers there are some areas and items in your home that Maid Bright does not clean.
- Do laundry and ironing services
- Pick up and remove clutter
- Clean outside of windows
- Steam carpet cleaning