We have been using Main Bright since the end of 2018. (We began with a deep clean after some major home renovations were completed and now they clean our townhouse once a month.) We remain extremely pleased with their quality of service on all counts. Their teams are courteous & excellently trained - so much so that when a substitution has to be made, the substitute team also provides the same high level of detail and cleaning ability. (This says a lot about how thoroughly this company trains their staff!) Plus, in this time of the pandemic, the cleaning teams follow very clear protocols which make us feel safe having them in our home. Whenever we have had to call the office, we also encounter the same level of courtesy and efficiency, as well as very clear communication.